Thursday, October 29, 2009



Not a whole lot to write about today... work went okay, it wasn't as busy as some, and I probably should have met with a few clients today (I only met with two, but was instructed to block out the afternoon). I did my first case presentation this afternoon and it went fine. Thankfully I went over the case with my supervisor first, so I was better prepared about the client than I would have been otherwise. I got good feedback after the presentation.
I've been helping my supervisor with computer issues. I feel like I've made a hundred trips down to her office at the other end of the hall today. I helped her create a satisfaction survey for the case presentation staffing. The client is present at this staffing, so it is to determine whether they felt heard and respected, and whether they felt their identified goals were addressed (there were 6 measures total). The case I staffed today was the first time we used the survey tool. The results go directly to one of the top bosses (yikes!). The overall purpose though is to find out how we can make the process better for the client, so it is important to do.
I've also made door signs for each of my co-workers, at least we now have a way to state whether we are with a client, in (please knock), with the supervisor, at the main office...etc). Those are just little things I do to help out. I just need to balance my "helping" with getting my own work done.
Okay... time to sign off. I've been watching TV... "Survivor," "CSI" and now "The Mentalist."
Aloha!
- Kris

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